Product Designer building scalable systems that drive user and business impact.

MSc in User Experience Design at BCU, grounded in research, usability, and interaction design.

At a glance,

Education

I build scalable design systems that improve consistency and product quality.

VNG

I worked as a Product Designer at VNG Corporation, designing digital products through research and collaboration.

More details are in my resume.

Here are my projects

TRANSFORMING A COMPLEX MARKETING SAAS WORKFLOW INTO A SCALABLE, DATA-DRIVEN EXPERIENCE

Shipped

Reduced manual processing by 40% (~200 hours/month saved) and improved operational decision-making via reporting.

Shipped
Marketing SaaS platform

BUILDING SCALABLE UX SYSTEMS FOR BANKING PRODUCTS HANDLING 12,000 TRANSACTIONS PER SECOND

Shipped

Building Scalable UX Systems for Banking Products Handling 12,000 Transactions per Second

Shipped
U.S Banking System
Medical Product

Medical Product

Shipped

Helping users to easy find pill, drug store in nearby, get directed advise from Doctor.

Shipped

HEALTH MOBILE APP Mental Health Mobile App

Internal marketing platform for departments in VNG games. Making apps to improve user's mood by tracking mood and activity.

Mental Health Mobile App

IMPROVING SAAS PRODUCT ADOPTION THROUGH END-TO-END ONBOARDING DESIGN

Using for customers in Viet nam.

Medical Product

IMPROVING SAAS PRODUCT ADOPTION THROUGH END-TO-END ONBOARDING DESIGN Milk Delivery App

An app deliver quality milk to people at their convenience.

Milk Delivery App

A BIT ABOUT ME

What kind of work do I do?

I like to work within complex spaces to create simple experiences for users. My work always focuses on the end-to-end experience for users that addresses all touchpoints. I enjoy and often find myself optimizing processes within the team.

What do I do other than my full-time job?

I volunteer as a designer and developer in my home country - I taught my friend design on Figma, designed a basic website, feature also mobile app and help out however else I can.

What am I doing when I am not in front of a screen?

Outside of design, my evolving interests include dabbling in photography and film, indie alternative rock music, travel adventures, gaming, homemade recipes, hip-hop and being a Pottermore.